Protected: Creating a User Blueprint
Building understanding and empathy across enterprise technology as we design for our unique internal users.
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About my experience + philosophy.
Some of my thoughts and design work.
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SELECTED WORK
Protected: Blue Sky Agent Experience
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Protected: Creating Understanding for our Tech teams
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Protected: User Centered Responsive Empathy
Utilizing enterprise applications for proactive customer service and recovery.
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Protected: Evolving policy through platform
Building an airline content management platform that empowers employees while evolving it's approach to policy and procedure.
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interaction design & user research
WeSolv | WeSolv.co
Identifying the core users of a new MBA student platform and aligning their needs with functionality.
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interaction design & ux research
Together | Designation
Ideation: How can a meal planning app support fun & healthy activities for families?
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interaction design & user research
Person 360 | Si2
Using technology to synthesize segmented data for field agents at the Illinois DCFS.
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